Razer Megalodon and 64 bit Windows 7
I use my Megalodon headset mainly for gaming, and some music every now and then too. Since the upgrade to Windows 7 64 Bit, the Megalodon now cuts out completely after a couple minutes – going from perfect sound to no sound. Apart from the sound cutting out, the microphone no longer performs as it did on Windows XP, with what I can only describe now to be a crackly distorted version of its once perfect and better than the rest sound it had.
Everyone is waiting in vain it seems for a solution, as Razer’s support team clings to the copying and pasting of their favourite useless generic responses like a fat kid on a cupcake. This doesn’t go down too well with myself or the mass of angry Megalodon owners who feel they have been wholly cheated on purchasing a R1600 ($215) headset.
Razer have released a very promising looking firmware updater since, which promised the fix, but turned out to be a massive let down as it merely takes an extra 30 minutes for the sound to cut out. You can join in on the dissappointment by following this link.
Others have found hope, as you can buy a self powered USB hub and plug the Megalodon into that. This makes it pretty obvious that the Megalodon has power management issues with the newer OS’s. All in all, I stand with the majority of folks who say, “why should I buy something else to make it work!?”
Razer have let me down badly, and I don’t think I will ever buy another thing from them. This kind of thing will surely bring them down, and hopefully they fix it soon, before I’m forced to get a refund. What was in my opinion (and many others) a highly anticipated product has become a nightmare and major let down – the Megalodon is a fantastic headset when it works, but sadly Razer have gone from hero to zero.
If you have any advice for myself and others until this is fixed, please drop a comment below.